Frequently Asked Questions
Everything you need to know about our premium footwear and services.
How do I determine my correct size for Red Wing boots?
Red Wing heritage boots often run a half to a full size larger than your standard sneaker size. We recommend visiting a retail location for a Volumental 3D foot scan or sizing down by 0.5 for the best fit.
Do you offer repair or resoling services?
Yes, we offer comprehensive repair services including resoling, stitching, and hardware replacement at our Red Wing Shoe Repair shop to extend the life of your investment.
What is your return policy for online orders?
We accept returns of unworn, resalable merchandise within 30 days of purchase. Items must be in their original packaging with all tags attached to be eligible for a full refund.
How should I care for my leather boots?
To maintain the quality of the leather, we recommend regular cleaning with a damp cloth, applying our specific boot oil or leather conditioner every few months, and using a protector spray to repel moisture.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your boots covered by a warranty?
Red Wing products are warranted against defects in workmanship and materials for 12 months from the date of purchase. This does not cover normal wear and tear or damage from misuse.